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Items where Author is "Reyes, José Francisco"

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Thesis

Reyes, José Francisco (2018) Definición de las métricas y medición del impacto de la calidad de los servicios prestados al contribuyente en materia de servicios electrónicos de asistencia al contribuyente, año 2017. Masters thesis, Universidad de Tecnologìa y Comecio (UNITEC).

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